At Fusion Art Galerie, your privacy is of utmost importance to us. This privacy policy outlines how we collect, use, protect, and manage your personal information when you interact with our website, products, and services. By using our website, you consent to the practices detailed below.

1. What Information Do We Collect?

We collect personal information to provide you with an enhanced user experience. The information collected may include:

• Personal Identifiable Information (PII): Name, email address, phone number, and mailing address.
• Transaction Information: Payment details, purchase history, and order preferences.
• Behavioral Data: Browsing habits, site interactions, and feedback submissions.

2. When Do We Collect Information?

We collect information from you during the following interactions:

• Registering an account on our website.
• Placing an order or purchasing a product.
• Subscribing to our newsletters or promotional updates.
• Filling out forms, surveys, or feedback submissions.
• Using live chat support or opening a support ticket.
• Providing reviews, ratings, or other input on our services and products.

3. How Do We Use Your Information?

The information we collect is used to improve your experience and our services. Specifically, we use your data to:

• Enhance Your Experience: Personalize content, product recommendations, and services tailored to your preferences.
• Improve Our Offerings: Analyze user behavior to optimize website functionality and product offerings.
• Streamline Transactions: Securely process orders and ensure prompt delivery of products.
• Customer Support: Provide efficient assistance and address inquiries quickly.
• Engagement and Communication: Share updates about promotions, offers, or surveys that might interest you.
• Feedback and Improvement: Collect insights to enhance our product range and user satisfaction.

4. How Do We Protect Your Information?

Your personal information is handled with care and secured using industry-standard measures:

• Secure Storage: All sensitive information is stored on secure servers with access restricted to authorized personnel.
• Encryption: Sensitive data, including payment information, is encrypted using Secure Socket Layer (SSL) technology during transmission.
• Third-Party Gateways: All payment transactions are processed through certified payment gateways and are not stored on our servers.
• Regular Monitoring: We perform regular malware scans and employ secure access protocols to safeguard your data.

5. Do We Use Cookies?

Yes, we use cookies to improve your experience on our website. Cookies are small files stored on your device that help us:

• Remember items in your shopping cart.
• Understand your preferences for future visits.
• Track site traffic and interactions to enhance our offerings.
• Provide tailored advertisements and promotions.

You can manage your cookie preferences in your browser settings. However, disabling cookies may affect your ability to use certain features on our site.

6. Third-Party Disclosure

We do not sell, trade, or share your personal information with external parties without prior consent, except in the following cases:

• Service Providers: Partners who assist us in website operations, marketing, or order fulfillment, provided they keep your data confidential.
• Legal Obligations: Situations where information disclosure is required to comply with laws, protect rights, or prevent fraud.

We may share non-personal, aggregated data (such as site usage statistics) with trusted third parties for analytics or advertising purposes.

7. Third-Party Links

Our website does not include or offer third-party products or services. However, we may link to external resources, and we recommend reviewing their privacy policies before sharing any personal information.

8. Your Rights and Preferences

You have the right to:

• Access, update, or delete your personal information by logging into your account.
• Opt out of receiving promotional emails by following the “unsubscribe” link in our emails.
• Request a copy of the information we hold about you.

9. How Do We Handle Do Not Track Signals?

We respect Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.

10. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect information from them. If we discover that we have inadvertently gathered data from a child under 13, we will delete it promptly.

11. Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices or for legal compliance. Updates will be posted on this page, and significant changes will be communicated through appropriate channels.

12. Contact Us

If you have any questions about this privacy policy or how we handle your data, please reach out to us:

Email: contact@fusionartgalerie.com
Phone: +971 585 122 777
Address: Shams Business Center, UAE (We are not a physical store we only deal at online store on fusionartgalerie.com)

We are committed to addressing your concerns promptly and transparently.